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Terms & Conditions

§ 1
General provisions

  1. The online shop https://mockupix.com/ (hereinafter referred to as “Shop”) conducts sales via the Internet.
  2. This document set out the terms and conditions for the use of the Shop, as well as the rights and obligations of the Seller and Customers.
  3. Before using the Shop, the Customer is obliged to familiarise himself/herself with these Rules and Regulations, and the commencement of the use of the Shop is tantamount to acceptance of all their provisions. The terms and conditions are an integral part of the sales contract concluded with the Customer.
  4. The Shop is owned by: Adam Magdziński Mockupix Studio, entered to the Central Registration and Information on Economic Activity (CEIDG) maintained by the Minister of Economy, address: Krakowska 57, 78-200 Białogard, Taxpayer Identification Number (NIP): PL6722096171, National Official Register of Business Entities (REGON) number: 386128962.

§2
Definitions

For the purposes of these Regulations, the following terms shall mean:

  1. Terms and Conditions – these rules and regulations of the Shop,
  2. Seller – the owner of the Shop,
  3. Shop – an online sales service operated by the Seller, available to Customers, where the Customer has the opportunity to purchase Goods. The online shop is available at: https://mockupix.com,
  4. Purchase form – a script that is part of the shop used to place an order by the Customer,
  5. Goods – the mockups (licenses for using them) offered to the Customer by the Seller through the Shop,
  6. Customer – a natural person over 18 years of age who is capable of entering into binding contracts or a legal person or other entity capable of entering into contracts.
  7. Consumer – a natural person or business person making a transaction – a purchase – with a trader that is not directly related to his/her commercial or professional activity.

§3
Technical requirements

  1. In order to work with the Vendor’s ICT system, the Customer is required to have a device connected to the Internet with any web browser that supports the UFT-8 code page (and possibly style sheets to make the web shop portal look clear) installed; no additional extensions or plug-ins are required to be installed.
  2. In order to make purchases in the Shop, the Customer is required to have an active e-mail account (electronic mailbox).
  3. Goods are delivered via a link to the email address provided during the transaction. Mockups can be a few gigabytes in size. When downloading them, you must have a stable internet connection; otherwise, receiving the Goods may fail.

§4
Purchase

  1. Customer via Shop may purchase Licenses for Goods.
  2. The granting of a License for the Goods shall be made in accordance with this terms and conditions set forth in these Terms of Use and in the contents of the License  that are specified within the Shop.
  3. In order to make a purchase, Customer is required to:
    1. select the Good and License that interests them,,
    2. select a payment method,
    3. select the “Add to cart” option,
    4. select the “Checkout” and Placed order.
  4. It is prohibited to transfer Goods to third parties, except as expressly indicated in the Terms of Use or in the selected License.
  5. All information provided by Customer in connection with a purchase, transaction or other monetary transaction made via the Website must be accurate, complete and up-to-date. Customer agrees to pay all charges incurred by them in connection with the use of a credit card, debit card or other payment method used in connection with a purchase or transaction via the Website, at the prices in effect at the time such charges are incurred.
  6. After payment for order, Customer receives an automatically generated confirmation of the purchase via e-mail.
  7. The good can be accessed via a link provided to the email address provided as part of the order.
  8. Goods purchased by a Customer with a registered office or place of residence or stay in the territory of Poland are subject to a 23% VAT.
  9. Goods purchased by a Customer with a registered office or place of residence or stay in the EU, who is not also an EU VAT taxpayer registered in VIES, are subject to VAT at the rate corresponding to the basic VAT rate in force in Customer’s country.
  10. Goods purchased by a Customer with a registered office or place of residence or stay in the EU, who is also an EU VAT taxpayer registered in VIES, are subject to the reverse charge system.
  11. Goods purchased by a Customer with a registered office or place of residence or stay outside the EU are covered by the reverse charge system.
  12. Unless otherwise specified at the time of purchase or otherwise agreed with the Service Provider, fees will be billed in advance for the License period and are non-refundable.
  13. Payment can be made via:
    1. the Stripe payment service, the payment operator in such a case being: Stripe Payments Europe Limited 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland.
    2. Paypal the payment operator in such a case being: PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg.
  14. Orders not confirmed or paid for by the customer within 7 days of the order being placed will be automatically cancelled.
  15. The date of payment shall be the date on which the Seller’s bank account is credited.
  16. If the full price is not paid on time, the Seller may cancel the Customer’s order, of which the Customer will be informed. If the Customer has paid part of the price, the Seller will refund the entire amount paid.
  17. Confirmation of electronic payment and payment card transactions is carried out according to Customer’s choice through payment operator. Payments must be made in accordance with the instructions on the Shop and the payment system offered.
  18. Immediately after payment of the price, a proof of purchase (VAT invoice or receipt) will be issued, which Customer can download at any time through the Account. The proof of purchase will also be sent as a PDF file to Customer’s e-mail address, unless Customer has made changes to the Account profile settings.
  19. Customer agrees that the payment operator may issue VAT invoices without signature and agrees to receive invoices as well as corrections to invoices electronically, to the e-mail address indicated during the registration of the Account.
  20. A link containing access to the Goods will be sent upon confirmation of payment from the payment operator.

§5
Complaints

  1. The Seller is liable to the customer if the goods sold are not in conformity with the contract.
  2. The order cannot be cancelled or refunded. The purchase of digital Goods is not refundable. By digital goods it cannot be verified, if the goods that should be deleted from everywhere where they can be stored, when an order should be refunded/cancelled.
  3. Please doublecheck your cart/order before buying if that’s the stuff you need!
  4. Seller may refund the payment in case of obviously erroneous transactions – if you buy two of the same mockups with the same license we will refund the amount for one of them.
  5. These conditions are not dependent from payment method, Goods or license – there are no refunds or cancellations in our shop. It is all set up to prevent our job and values against theft and extortion.
  6. However, if there is any problem or consideration about your order (ex. with the link to the Goods) – let us know! We will discuss any other way to figure the situation out.
  7. Complaints can be submitted in writing, by sending the complaint to the Seller’s mailing address or electronically to: mockupix@gmail.com
  8. In order to process the complaint efficiently, it is recommended that the Customer indicate in the complaint such information as, in particular, a description of the matter to which the complaint relates, and their e-mail address to which a response is to be sent.
  9. Seller will answer in 14 working days from the date of its receipt, the Seller will process the complaint and inform the Customer via e-mail about the manner of its processing. The time for the Customer to provide additional explanations may extend the period for processing complaints.

§6
Withdrawal from the consumer contract

  1. Pursuant to Article 27 of the Consumer Rights Act of 30 May 2014 (Journal of Laws, no.  827), a customer who is a consumer or an entrepreneur with consumer rights and who has purchased goods remotely – via an online shop – has the right to withdraw from the contract without giving reasons within 14 days sending a declaration before the deadline is sufficient to meet the deadline.
  2. However, all Goods in the Shop are digital content therefore Consumer has no right of withdrawal from a contract for the supply of digital content which is not recorded on a tangible medium where the performance has begun with the consumer’s express consent before the end of the withdrawal period and after the trader has informed the consumer of the loss of the right of withdrawal.
  3. Please make your purchases with consideration, there is no possibility of withdrawal or return of goods.

§7
Protection of personal data

  1. The seller guarantees the confidentiality of any personal data provided to it.
  2. The Seller is the Data Administrator. Personal data is processed to fulfil the Sales Agreement and provide services.
  3. Customers have rights to:
    1. Access, correct, and delete their data.
    2. Restrict processing.
    3. Transfer data.
    4. File complaints with supervisory authorities.
    5. Providing personal data is voluntary but necessary for order fulfilment.
  4. For data protection inquiries, Customers can contact mockupix@gmail.com.
  5. The privacy policy is available at https://mockupix.com/privacy-policy/

§8
Copyright and related rights

  1. All content in the Shop, including texts, photos, graphics, audio and video files are the property of the Seller, unless expressly stated otherwise.
  2. The content is protected by copyright and may only be used for personal use without the owner’s permission, may not be publicly used in any way without the written permission of the owner, reproduced, altered, etc.
  3. The unauthorised use of the Seller’s logo and name is prohibited.
  4. The seller warns that infringement of copyrights and other rights will be prosecuted civilly or criminally.
  5. The licences for the Goods in the shop are described at: https://mockupix.com/license/

§9
General provisions

  1. The Terms and Conditions are part of the sales contract concluded by the Seller and the Customer.
  2. The law applicable to sales contracts between the Customer and the Seller under the terms of the Terms and Conditions is Polish law.
  3. Any disputes arising in connection with the performance of sales contracts between the Seller and the Customer will be resolved in the first instance by negotiation, with the intention of settling the dispute amicably.
  4. In case of disagreement, disputes will be handled in accordance with the Seller jurisdiction.
  5. It is strictly prohibited to:
    1. Copying, distributing, or disclosing any part of the Shop in any medium, including without limitation by any automated or non-automated “scraping” without specific license.
    2. Using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Shop and Goods in a manner that sends more request messages.
    3. Use of Shop content or Goods within large language models, automated systems, on-demand generators or other activities not described in the license.
    4. Transmitting spam, chain letters, or other unsolicited promotional email.
  6. Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services.

§10
Entry into force and amendments to the Terms and Conditions

  1. This document entered into force on the day of their publication on the Shop’s website https://mockupix.com/
  2. The Seller reserves the right to make changes to the Terms and Conditions, which shall come into force on the day they are published on the Shop after the customer has been informed.
  3. Agreements concluded prior to the amendment of the Terms and Conditions shall be governed by the version of the Terms and Conditions in force on the date the Customer places an Order. The new content of the Terms and Conditions shall be binding upon the Customer following its acceptance of the amendments of which it has been notified.